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The Lightning Group
Policies

Website acceptable use policy

Last updated: 1st October 2026

This policy applies to your use of www.thelightninggroup.co.uk (the Site), operated by The Lightning Group Ltd, trading as The Lightning Group. It forms part of our Website Terms and Conditions (www.thelightninggroup.co.uk/website-tcs). Contact us at tlg_legal@thelightninggroup.co.uk if you have a question.

Permitted use

You may use the Site to learn about our business and services and to contact us for legitimate personal or business purposes. You must use it lawfully and respect the rights of others.

Prohibited use

You must not:

  • use the Site for unlawful, fraudulent, misleading, defamatory, discriminatory, harassing or otherwise harmful activity;
  • introduce malware, overload or disrupt the Site, probe for vulnerabilities without written permission, or attempt unauthorised access to any account, server, data or network;
  • send spam, phishing messages or unsolicited promotions through the Site, or impersonate us or another person;
  • scrape, copy or reuse the Site or its content at scale in a way that burdens it or infringes rights, except where we have authorised it or the law permits it;
  • misrepresent a link to the Site as our endorsement, frame the Site without permission, or use our name or logo without our written consent; or
  • encourage or help anyone else to do any of the above.

If the Site permits you to submit content, you must have the right to submit it, provide any required third-party consent and ensure it is lawful and accurate where presented as fact. You must not include confidential information or another person's personal data unless you have a proper basis to share it. We may remove material or restrict access where we reasonably believe this policy has been breached.

You may link to our public homepage in a fair and lawful way that does not damage our reputation or imply an association or endorsement. We may ask you to remove a link that breaches this policy.

We may investigate suspected misuse, preserve relevant evidence and report unlawful activity to the appropriate authorities. Where reasonably necessary, we may suspend access or take other proportionate steps. Our handling of personal data is explained in our Privacy Policy.

We may update this policy by posting a revised version on the Site. The date above shows the latest revision.